UIB Wealth Namibia
Last updated: February 2026
UIB Wealth Namibia (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected, used, stored, and disclosed responsibly and securely. This Privacy Policy explains how we handle your personal information when you visit our website, interact with us, use our services, or apply for wealth management, investment advisory, or related financial products.
We respect your constitutional right to privacy under Article 13 of the Namibian Constitution and follow industry best practices for financial institutions in Namibia.
1. Information We Collect
We may collect the following types of personal information:
- Identity and contact information — full name, ID number/passport number, date of birth, residential and postal address, email address, telephone numbers.
- Financial information — income details, source of wealth/funds, bank account details, investment preferences, assets, liabilities, tax residency/status (including TIN), risk profile.
- Professional and employment information — occupation, employer details, business interests.
- Technical and usage data — IP address, browser type, device information, pages visited, time/date of visits, cookies and similar tracking technologies (see Cookies section below).
- Sensitive information (where relevant and with your consent or as required by law) — details related to financial status, investment history, or information required for anti-money laundering (AML), know-your-customer (KYC), tax compliance (e.g., FATCA/CRS), or regulatory purposes.
We collect this information directly from you (via forms, emails, calls, meetings), from third parties (with your consent or as permitted by law), or automatically through website use.
2. How We Use Your Information
We process your personal information for the following legitimate purposes:
- To provide and manage wealth management, investment advisory, portfolio management, and related financial services.
- To verify your identity, assess suitability, conduct risk profiling, and comply with KYC/AML/CTF requirements.
- To comply with legal and regulatory obligations (NAMFISA, Bank of Namibia, tax authorities, international sanctions screening, FATCA/CRS reporting).
- To communicate with you about our services, updates, market insights, or respond to your inquiries.
- To improve our website, services, and client experience (including analytics).
- To detect, prevent, and investigate fraud, money laundering, or other financial crimes.
- For internal administration, auditing, and record-keeping.
We only use your information for these purposes or as otherwise agreed with you.
3. Legal Basis for Processing
We rely on the following bases:
- Performance of a contract (e.g., providing advisory/investment services).
- Compliance with legal/regulatory obligations (e.g., AML, tax reporting).
- Legitimate interests (e.g., fraud prevention, service improvement) — balanced against your rights.
- Your consent (where required, e.g., for certain marketing or non-essential cookies).
4. Sharing Your Information
We may share your personal information with:
- Service providers (e.g., custodians, fund managers, administrators, IT/cloud providers, professional advisors) acting on our instructions.
- Regulatory authorities, government bodies, or law enforcement as required by Namibian or international law.
- Affiliated entities within the UIB Group (where applicable and with safeguards).
- Third parties in connection with a business transfer (e.g., merger/acquisition).
We do not sell your personal information. Any international transfers (e.g., to service providers outside Namibia) will be protected by appropriate safeguards.
5. Security of Your Information
We implement reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, loss, misuse, or alteration. These include encryption, firewalls, access controls, and staff training.
Unfortunately, no data transmission or storage is 100% secure. We cannot guarantee absolute security, but we continuously review and improve our practices.
6. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance functionality, analyze usage, and deliver personalized content. You can manage preferences via your browser settings. For details, see our separate Cookie Policy (link on website).
7. Retention of Your Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal/regulatory retention requirements (typically 5–10 years after relationship ends for financial records), or resolve disputes.
8. Your Rights
Subject to applicable law and any exemptions, you may have the right to:
- Access your personal information we hold.
- Request correction of inaccurate/incomplete data.
- Request deletion (where legally permissible).
- Object to or restrict certain processing.
- Withdraw consent (where processing is based on consent).
To exercise these rights, contact us at the details below. We may require identity verification and will respond within a reasonable timeframe.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised “Last updated” date. Continued use of our website/services after changes constitutes acceptance.
10. Contact Us
If you have questions, concerns, or wish to exercise your rights, please contact:
Data Protection Contact
UIB Wealth Namibia
Email: advice@uibwealth.com
Telephone: +264 81 617 5516
Physical address: Corner of Dr Frans Indongo and John Meinert street Windhoek West
We are committed to resolving any concerns. If unsatisfied, you may contact relevant Namibian authorities (e.g., NAMFISA or future Data Protection Authority once established).
Thank you for trusting UIB Wealth Namibia with your financial journey and personal information.